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Legal Spend Team Lead in Tempe at Elevate

Date Posted: 7/5/2018

Job Snapshot

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Job Description

Help us shape the future.  Elevate Services is changing the way legal support services are delivered and we are looking for creative, innovative people who can help.  If you are a client-focused professional who wants your creative and innovative ideas to make a difference, Elevate's team of highly regarded legal service experts could be the right fit for you.

The Role:

As an Elevate Legal Spend Team Lead, you will use your excellent attention to detail and prior experiences to implement legal spend services for our clients as well as managing a team of up to eight Legal Spend Analysts.  You will be called upon to provide legal bill analysis support, reviewing law firm bills to ensure compliance with the client’s litigation handling guidelines, providing quality control for the review provided by the Legal Spend Analysts on your team and leading other day to day aspects of the work of your legal spend team.  You will use this data and other information to support clients with analytics, strategy, and reporting.  As the process matures, you will help develop best practices, train new team members, and support clients in more advanced spend management analytics. Your success in this role may lead to other legal operations opportunities within Legal Business Solutions.     

You might be the person we’re looking for if you…

  • Are skilled at data analysis and “telling a story” with metrics
  • Have experience in legal operations, legal bill auditing and bill review
  • Have experience managing teams of up to 8 people
  • Are familiar with the major e-billing technologies in the market today
  • Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment
  • Are interested in joining a growing company and the potential for a long-term career path
  • Possess an entrepreneurial spirit and want to be part of something new & exciting
  • Able to be self-directed and work independently in order to meet and exceed goals

Specifically you may be asked to:

  • Review law firm bills to ensure compliance with the client’s litigation handling guidelines
  • Conduct analysis on billing data to identify spend management opportunities
  • Promote best practice bill submission and review procedures and identify opportunities to improve billing guidelines
  • Deliver advanced metrics on spend, quality, and performance
  • Train and manage team members
  • Provide quality control on the invoices reviewed by team members
  • Work with Management to provide all data and metrics required by client
  • Identify additional opportunities to deliver legal solutions to clients

Skills for Success

  • Ability to set and maintain high standards of professional service
  • Detail oriented and analytical, always looking for ways to improve the process
  • Extremely organized and capable of managing multiple projects
  • Excited to learn, grow, and not afraid to take on new responsibilities
  • Ability to manage team as well as conduct independent review of invoices
  • Able to be self-directed and work independently in order to meet and exceed goals

Software Skills

  • Strong base of analytical experience and willingness to learn new techniques
  • Experience using major eBilling software vendors, including Mitratech, CT Tymetrix, Datacert, Bridgeway, and others
  • Experience with Excel and PowerPoint
  • Comfortable with learning new software products, if necessary


  • 3-5+ years spend analysis or bill review auditing experience, or business analyst, finance experience
  • 1-3+ years experience managing teams of up to eight (8) team members
  • Prior experience as an attorney, paralegal, legal spend analyst, legal bill auditor, legal bill reviewer, or billing coordinator for law firms a plus
  • Strong negotiation skills, personable and collaborative


  • Bachelor’s required

Elevate is the law company. We provide consulting, technology and services to law departments and law firms. Our global team of lawyers, engineers, consultants and business experts improve efficiency, quality and outcomes for customers worldwide. Elevate’s achievements and distinctions include: 

Ranked on the Inc. 5000 list of Fastest-Growing Private Companies two years in a row 

Ranked as a top Global Services Provider by Chambers & Partners three years in a row 

Lead Partner of the FT Innovative Lawyers Awards 

At Elevate we live our core values.

We deliver - We are careful about the commitments we make to our customers and to each other. We do what we say we will.  

We Innovate - We celebrate creativity. We challenge the status quo and continuously ask ourselves, and each other how can we improve.  

We care - We listen to our customers’ needs and help them solve their business problems. Our work is a positive influence on our personal lives and the lives of our families.


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