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Legal Operations Manager (Pacific Time) in Los Angeles at Elevate

Date Posted: 7/21/2018

Job Snapshot

Job Description

Help us shape the future.  Elevate is changing the way legal support services are delivered and we are looking for creative, innovative people who can help.  If you are a client-focused professional who wants your creative and innovative ideas to make a difference, Elevate's team of legal service experts could be the right fit for you.

As an Elevate Legal Operations Manager, you will work with members of Elevate's Legal Operations Team to provide ongoing legal operational support to a legal department at a global technology company.

You might be the right person if you:

  • Like the sound of working virtually from your home office (Pacific Time) with a fast-paced dynamic company.
  • Are looking for high visibility and unlimited growth potential.
  • Enjoy working on multiple projects with quick turn-around.
  • Would like to build a rewarding career in an environment that supports your success.
  • Have 15+ years related experience in the legal field focused on operations.
  • Have supported strategic, technology, or operational improvements to an organization.
  • Have developed and used metrics and analytics as part of your solutions.

Specifically, you will:

  • Work with our offshore and onshore team to manage eBilling escalations, including process improvements with specific attention to accruals and forecasting process.
  • Work closely with executives of our customer to expand and build a relationship.
  • Support our existing team in redesigning and improving processes.
  • Support new technology implementations.
  • Manage data and reporting for the department, including budgeting and financial reporting.
  • Help identify, design and implement processes and tools for better managing the legal department.
  • Assist with various administrative tasks.

Skills for Success:

  • Super organized and a wiz at multitasking and keeping projects on track.
  • Project management.
  • Detail-oriented with a penchant for accuracy.
  • Excellent communication skills both written and verbal.
  • High energy, engaging and outgoing.
  • Understands how to build relationships.
  • Team player who works well across the organization.

Technical Skills:

  • Advanced knowledge of Excel, including pivot tables, vlookup, and conditional formatting.
  • Advanced Outlook Skills, including an ability to manage multiple Outlook Calendars across different time zones.
  • Experience with eBilling management software preferred (specifically, TeamConnect).
  • Experience in legal workflow technology tools (specifically, with TAP from ThinkSmart).
  • General MS Office Skills.


  • 15+ years preferably a legal operations department.
  • 5+ years experience managing a team


  • Bachelor's Degree.
  • Advanced Degree preferred. 

Elevate is the law company. We provide consulting, technology and services to law departments and law firms. Our global team of lawyers, engineers, consultants and business experts improve efficiency, quality and outcomes for customers worldwide. Elevate’s achievements and distinctions include:

Ranked on the Inc. 5000 list of Fastest-Growing Private Companies two years in a row.
Ranked as a top Global Services Provider by Chambers & Partners three years in a row.
Lead Partner of the FT Innovative Lawyers Awards.

At Elevate we live our core values:

We Deliver. We are careful about the commitments we make to our customers and each other. We do what we say we will. 
We Innovate. We celebrate creativity. We challenge the status quo and continuously ask ourselves, and each other how can we improve. 
We Care. We listen to our customers’ needs and help them solve their business problems. Our work is a positive influence on our personal lives and the lives of our families.


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