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Legal Operations Consultant (Remote) in New York at Elevate

Date Posted: 7/25/2018

Job Snapshot

Job Description

The legal industry is changing and Elevate’s Management Consulting Group are already some of the most respected leaders in the sector delivering first class strategic advice in support of our customers goals and aims. As Elevate expands, the Consulting Group is looking to hire an experienced Consultant with excellent strategy and change experience and skills.

As a Consultant with Elevate, you will work on strategic customer engagements for FTSE100/Fortune 500 law departments and US top 100/ UK top 50 law firms.  You will work autonomously with customers on strategic operational improvement exercises working across legal practice areas and operational support functions to identify and deliver process improvement opportunities.

You will be customer facing from day one, working with industry leading customers to directly impact ROI. As part of a young and growing business, you will have the opportunity to influence the strategic direction of our Consulting practice and move quickly within the organization.

We need a professional with:

  • Solid experience in strategic change in a highly demanding professional services sector.
  • A track record of delivering excellent customer service.
  • A proven leader and motivator of people.

Specifically, this role will:

  • Identifying strategic improvement opportunities.
  • Delivering legal process improvement strategies.
  • Managing transformation initiatives for customers.
  • Implementing solutions to improve legal department operations.
  • Working as an ambassador for the company at all times and change in the industry more broadly

Essential experience and skills:

  • 1-2 years in a strategic process improvement role.
  • Prior consulting experience with a major consulting firm or equivalent in-house change team.
  • Large law department or law firm experience a plus.
  • Ideally will have working knowledge of core legal practice areas within a law firm/ legal department.
  • Process re-engineering experience.
  • Business case development experience.
  • Strong communicator, personable and collaborative.
  • Comfortable working autonomously often in highly ambiguous environments but knows when to escalate.
  • Team player and natural networker.
  • Reliable, meets deadlines and anticipates problems.
  • Takes personal ownership of self-improvement.

Technical skills:

  • Exceptional Excel and Microsoft Office skills.
  • Process mapping training.
  • Project management training.
  • Experience with common law firm or legal department technologies a plus.


  • Bachelor's degree required.

Elevate is the law company. We provide consulting, technology and services to law departments and law firms. Our global team of lawyers, engineers, consultants and business experts improve efficiency, quality and outcomes for customers worldwide. Elevate’s achievements and distinctions include:

  • Ranked on the Inc. 5000 list of Fastest-Growing Private Companies two years in a row.
  • Ranked as a top Global Services Provider by Chambers & Partners three years in a row.
  • Lead Partner of the FT Innovative Lawyers Awards.

At Elevate we live our core values:

We deliver - We are careful about the comments we make to our customers and to each other. We do what we say we will.

We innovate - We celebrate creativity. We challenge the status quo and continuously ask ourselves and each other how can we improve.

We care - We listen to our customers' needs and help them solve their business problems. Our work is a positive influence on our personal lives and the lives of our families.

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